Volunteer management and hours

Your volunteer base, their availability, assignment to activities and hour logging — with volunteer agreements and certificates issued from the same data.

Volunteers are the most valuable resource many organisations have and usually the worst documented: a list of phone numbers in a messaging group, a paper attendance sheet, and a certificate written in a hurry when someone needs it for a university application. 4ong keeps the volunteer base with each person’s availability and skills, assigns them to activities, logs the hours worked and issues from the same place the volunteer agreement and certificate required by Romanian Law 78/2014. And the total hours become a real impact indicator in the annual report, not an estimate.

  • A volunteer base with contact details, skills, availability and the area they can work in.
  • Assignment to activities and projects, with the number of places needed and the activity owner.
  • Volunteer hours logged per activity, with totals per volunteer, per project and per month.
  • Volunteer agreements generated and kept on the volunteer record (Romanian Law 78/2014).
  • Volunteer certificates issued from the accumulated hours and the activities carried out.
  • A record of the trainings and consents signed (data protection, child protection, safety).
  • Communication to volunteer groups — one activity, one message, with no manually copied lists.
  • A volunteering report for the board and for funders, with hours and people involved.

From sign-up to the first activity

The volunteer signs up with contact details, skills and the time slots when they can be available. The coordinator creates the activity — a clean-up day, an aid distribution, a workshop — with the date, place, number of volunteers needed and the person responsible. Assignment is made from the list of those available, and volunteers receive their confirmation. None of this depends any longer on who keeps the good list on their personal phone.

Logging hours, and why it matters

Hours are logged per activity, not globally at year end. That way you know exactly how many hours each volunteer contributed, how many hours a project consumed, and what the voluntary work in your organisation is worth as a contribution. For funder reports, volunteer work is often recognised as co-financing — and a log kept per activity is the only one that survives a check, unlike a round number estimated at the end.

Agreements and certificates under Romanian Law 78/2014

The volunteering law requires a written volunteer agreement and gives the volunteer the right to a certificate attesting the activity carried out. In 4ong the agreement is generated from the volunteer record and stays attached there, together with the training record and the consents signed. The certificate is issued from the hours already logged and the activities the volunteer took part in, so it no longer has to be reconstructed from memory when a student asks for it.

Volunteers in the full picture of the organisation

Very often the same person is a volunteer, a donor and a member. Kept in separate files, those three roles are never seen together, and the organisation ends up asking for money from someone who has just given forty hours. In the platform the person is one, with their roles, and communication can be informed by that.

Legal references

  • Legea 78/2014 privind reglementarea activității de voluntariat în România
  • OG 26/2000 cu privire la asociații și fundații
  • Regulamentul (UE) 2016/679 (GDPR)

Frequently asked questions

How are volunteer hours logged?

Per activity, by the person responsible for it. Hours are totalled automatically per volunteer, per project and per period, and those totals feed the certificates and the reports.

Does the platform generate the volunteer agreement?

Yes. The agreement is generated from the volunteer record in the written form required by Romanian Law 78/2014 and stays attached to the record with the other signed documents.

How is a volunteer certificate issued?

From the hours already logged and the activities the volunteer took part in. The certificate states the period and the type of activities, as the law requires.

Can volunteers be organised per project?

Yes. An activity is tied to a project, so hours are reported both per volunteer and per funded project — useful when a funder asks for the volunteer-work contribution.

Can mandatory trainings be tracked?

Yes. The volunteer record keeps the trainings completed and the consents signed — data protection, child protection, safety instruction — with the date they were done.

Can a volunteer also be a donor or a member?

Yes. It is the same person with different roles, and the team sees all roles in one place before sending them a request.

Related resources

Get the volunteer list out of the messaging group

Availability, assignment to activities, logged hours and certificates issued under the law — from a single record.

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Volunteer management and hours | 4ong